Joe Hand Promotions Inc
Distribution & Delivery Operations Coordinator
United States - Full Time
Distribution & Delivery Operations Coordinator @ Joe Hand Promotions
Company Description:
Joe Hand Promotions (JHP) is the world-wide leader in the distribution of copyrighted Out-of-Home Live Sports & Entertainment programming. JHP partners with leaders in the sports & entertainment industry, e.g., UFC, ESPN, DAZN, Top Rank, WWE, AEW, etc. to provide fans with unforgettable viewing experiences at commercial establishments such as bars, restaurants, casinos, etc.
A family- owned business for over 50 years, JHP also contributes to the local community’s health and wellness through the non-profit Joe Hand Boxing Gym, along with other philanthropic efforts.
Position Summary
The Distribution & Delivery Operations Coordinator is a key member of the Distribution & Delivery Operations team and supports the successful execution of all event logistics. This role ensures events run smoothly from planning through completion by coordinating signal distribution, documentation, reporting, and internal communication.
Key Responsibilities
Event Logistics & Coordination
Qualifications:
What We Offer:
Company Description:
Joe Hand Promotions (JHP) is the world-wide leader in the distribution of copyrighted Out-of-Home Live Sports & Entertainment programming. JHP partners with leaders in the sports & entertainment industry, e.g., UFC, ESPN, DAZN, Top Rank, WWE, AEW, etc. to provide fans with unforgettable viewing experiences at commercial establishments such as bars, restaurants, casinos, etc.
A family- owned business for over 50 years, JHP also contributes to the local community’s health and wellness through the non-profit Joe Hand Boxing Gym, along with other philanthropic efforts.
Position Summary
The Distribution & Delivery Operations Coordinator is a key member of the Distribution & Delivery Operations team and supports the successful execution of all event logistics. This role ensures events run smoothly from planning through completion by coordinating signal distribution, documentation, reporting, and internal communication.
Key Responsibilities
Event Logistics & Coordination
- Coordinate distribution of event materials (signal coverage, promotional assets, technical instructions) to venues nationwide
- Track active locations, cancellations, signal coverage, and event data in internal systems.
- Troubleshoot technical issues with content and signal providers before and during live events.
- Manage broadcast documentation and permissions (DTV authorization, streaming credentials, DISH communication)
- Monitor live event activity and escalate issues to maintain uninterrupted service.
- Maintain the master event calendar and Distribution & Delivery Operations schedule.
- Prepare post-event reports and performance summaries.
- Process departmental expenses, streaming reports, and vendor invoices
- Maintain organized digital records for audits, compliance, and internal review.
- Act as a primary point of contact for signal providers, content partners, and vendors
- Manage UPS shipping logistics for promotional materials and internal shipments.
- Coordinate communication with Sales, Finance, Technical Support, and external partners
- Assist in resolving operational issues and escalated customer concerns.
Qualifications:
- Knowledge of B2B sales (a plus if you have sports industry experience!)
- A BA degree in business, marketing, communications, or related field
- Knowledge of the TV, cable, satellite, and streaming industry
- Knowledge of the hospitality or bar industry
- Ability to work in fast-paced environment.
- Ability to work periodic Saturdays in support of scheduled events.
- Exceptional phone, written, and verbal skills.
- Salesforce experience
- A passion for sports and entertainment
What We Offer:
- Competitive compensation packages
- 401(k) and Roth Employee Options
- Medical, Dental, Vision Insurance
- Hybrid work options
- Paid Vacation (20) days and holidays
- Paid maternity and paternity leave
- Company Profit-Sharing Contributions
- Company Defined Benefit Plan
